Services
Scope, specifications, and procedure
Each engagement is classified by technical scope, duration, and measurable output, delivered through a repeatable procedure with published handoff standards.
Service classes
Structured by scope and duration
Each service class defines its technical scope, expected duration, and the measurable outputs a client receives at close.
Specification parameters
Scope defines the systems or processes covered. Duration sets the working window. Outputs list the deliverables, documents, and checkpoints that transfer to the client.
Diagnostic scope
A bounded review of existing workflows, documented against the agreed scope. Duration is fixed at engagement start, and the output is a written findings record with prioritized actions.


Implementation scope
Defined by the number of working sessions, the systems in scope, and the documentation supplied. Each implementation ends with a handoff record listing completed items and open dependencies.
Method
Four stages from review to deployment
The implementation method is repeatable and adapted to each organization's requirements, with a documented milestone closing every stage.
Stage 01
Diagnostic review
Current workflows are documented and compared against the agreed scope.
Stage 02
Scoping and design
Deliverables, duration, and outputs are fixed in a written specification.
Stage 03
Implementation
Work proceeds in agreed sessions, with checkpoints recorded at each milestone.
Stage 04
Documented deployment
A handoff record lists completed items, open dependencies, and transfer materials.